Very easy to schedule and I'd use them again. Don't use BD experience for transportation between hotel and airport. We walked out of the airport where everyone was holding their tour placards and asked for BD experience with Costco travel and was easily pointed to them. Prebooked and paid for a luxury round trip airport transfer through bookinghello travel agency through the catalonia linked referral website. We used Best Day Travel to pick us up from the airport. First time purchase only, local category deals. This is the version of our website addressed to speakers of English in the United States. If you do plan to visit the above places we recommend taking the 2.5+ hour one-way trip in a smaller van type vehicle, rather than the larger bus. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Review tags are currently only available for English language reviews. . Trip cancellations must be made by 4 p.m. the day before a scheduled trip. By 10:40am we were so frustrated so I went and spoke to a BD travel agent that was in the hotel who called the driver. We have the most horrible experience this morning with BD experience. Fermin was the local representative at the Villa del Palmar in Cancun. BD Experience: Easy Airport Transfer - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. I WOULD NOT RECOMMEND THIS COMPANY. Listed on 2023-01-13. By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from HK$1,451.19 per group Reserve Shared roundtrip transfer-Airport-Hotel-Airport-Playa Mujeres 28 By BD Experience 30-60 minutes Groupon voucher Terms of Sale and Extraordinary Event Policy do not apply. No reaction of BD. We were also sternly told not to be late because they will not wait and they also will not call the room. I was so disappointed to end my trip like that. We havent heard another word from him, nor do I want to. A nightmare of a company. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Worse company ever! I said know weve been waiting since 10:20 for our 10:30 pick up. Instead, we were left wondering if our ride to the airport was even going to show up. BD Experience: HORRIBLE - See 8,893 traveller reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! Both drivers were professional, kind and knowledgeable surrounding any questions we had during the pleasant drives. They had a "oh well, sorry" attitude and that was that. Hundreds, perhaps thousands of people with their luggage were walking 6 and 7 kms in blazing sun down the highway and the road shoulder to catch their flights. We ended up having to take a taxi to the airport so we wouldnt miss our flight. Its always a pleasure to assist you and we remain at your disposal. I booked the service through Expedia. Tripadvisor performs checks on reviews. Then, they had the nerve to text me once we got there asking how was my trip. Transfers again had been paid through Costco. Muchas gracias por ponerse en contacto con nosotros. Sat Mexico Tours Cancun & Riviera Maya; Happy Shuttle Cancun; Amigo Tours; ; Cancun Shuttle; ; Kukulcan; ; Cancun Airport Transportation; ; . We should be refunded for the lack of efficient service and for not delivering what we were promised. How long typically is the wait for a private van at the Cancun Airport? We were told to leave and seek hotel transportation. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. No smoking on board, including electronic cigarettes. We called the company at 10:35 to see where the driver was. We had to wait 2 hours in the bus before it left the airport. We paid for everything up front. Cancun Airport to Playa Mujeres From $45 USD Book Now Cancun Airport to Playa del Carmen From $60 USD Book Now Cancun Airport to Hotel Zone From $35 USD Book Now Cancun Airport to Tulum From $99 USD Book Now Cancun Airport to By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours Trip cancellations must be made by 6 p.m. the day prior to a scheduled trip. No eating on the transit vehicle. Tripadvisor performs checks on reviews. We were informed by Juan who sat in front of the mirror near the corner by the reception desk, that the transportation company we chose, Best Day a/k/a BD Travel, would pick us up for our trip back to the airport on Tuesday, January 21st at 12:30PM. So, we came down at 3 AM. This is the hardest company to contact. Canceled bus after confirmation without rectification. They're very helpful. Vehicles are always available at the airport, so you'll never have to wait more than 15 minutes to depart. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. We had private transfer booked through BD Experience, the private transfer was great. Always keep arms, head and hands inside the vehicle. We had called a few days ahead to change our pick up time from the hotel. 15 tht of july , of course no reaction of this corrupt organisation ! Thank you very much for contacting us. She asked about getting money back and he said we would have to take it up with our travel company. 15 tht of july , of course no reaction of this corrupt organisation ! May we kindly ask that you review this information and do not hesitate to contact us again if you require additional assistance or clarification regarding any of the points raised. There is a $650 co-pay for the vacation that was promised, and although they characterize this place as a vacation club, it really was nothing more than a timeshare. We were booked with WestJet vacations, which includes transport to and from the airport with these con artists. Everything went really smoothly, seamless transfer from Cancun International Airport to our hotel in the zona hotelera. Professional and polite. I want to confirm a transfer booked through American Airlines. 15 tht of july , of course no reaction of this corrupt organisation ! Passengers using a Flag Stop should wait a safe distance from the street and wave to the driver indicating you want a ride. Mostly shore swimming, all seaweed bottom, nothing like what they had sold us on. My confirmation came from Costco who made my reservations. They are also very reliable and are well organized, picking you up on time and returning you to your hotel in a timely manner. There was a 5 gallon water jug for hand washing. This is the version of our website addressed to speakers of English in United Kingdom. Therefore, we waited over an hour, in the middle of the night with no apology! Revenue impacts the experiences featured on this page, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Thank you Marco for that suggestion. Yes Best Day Tours was the same as BD. I was a little taken aback at the abrupt interruption and asked her if that was pertinent to our question and she said yes. They left us alone with no option we ended up paying 200$ of taxi to Tulum. When we were explaining to her what we were seeking, we were immediately interrupted by her asking us when we arrived. 08 Days. We were immediately helped. Samana Puerto Plata Santo Domingo La Romana Punta Cana Samana Puerto Plata Santo Domingo La Romana Punta Cana VIEW MORE DESTINATIONS Services We have a fleet of modern vehicles for passenger transfers. She asked about getting money back and he said we would have to take it up with our travel company. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? Canceled bus after confirmation without rectification. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. To schedule route deviation service, you must make a reservation at least 24 hours in advance by calling (520) 792-9222 between the hours of 6 a.m. and 6 p.m. on weekdays and 9 a.m. and 3 p.m. on Saturdays. This is the hardest company to contact. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto -Hoteles Tulum, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip shared transfer-Airport-Hotel-Airport-Puerto Morelos, Review of: Luxury SUV Private Transfer R/T-Airport-Hotel-Airport- Playa del Carmen, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Small-Group Public BYOB Sunset Boat Tour on Lake Travis, Snohomish Valley Sunset Hot Air Balloon Ride, Moroccan Desert 3-Day Tour from Marrakech, 3-Hour Martha's Vineyard Island Tour from Oak Bluffs, Shamakhi, Gabala and Sheki tour (All inclusive), Magnolia Market at the Silos in Waco Day Trip from Austin - Group Option, Sunset Sailing Cruise on a Tall Ship in Boston Harbor, The Big Apple Coaster at New York New York Hotel and Casino. Customer service is not existent. BD was primarily just our airport transfer, but they were beyond great. Old people, children, babies in strollers, and even flight crews! The positive thing was our tour guide Marcos who tried to make it as plausible as he could for us. When asked where our car was, we were told that there was another group that came at the same time so they took them to their hotel and should be returning shortly. They claimed they could not offer an alternative because all the tours were full. Great, fast service every time I have used them. On the way back to the airport we were told that they would be picking us up at 10:20am plus or minus 10 minutes so be at the lobby at 10am. Had a meet person at each location, Awesome Job. Emergency Hotline Number: (623) 240-4556 - Please call if you are having an emergency service issue. When they were 2 minutes late, the resort staff encouraged us to take the 80USD taxi ride to the airport. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. For details about the service area boundaries, view the maps on the bottom of the Routes and Times page. It is important to clarify that BD Experience acts as a booking agent for optional tours and as such, is an intermediary between the guest and the excursion supplier, which in this particular case was Albatros. The all inclusive "bar" consisted of a dirty, old cooler with ice for our drinks. We had great service from Raul of BD transport. It is always a pleasure to assist you and we remain at your disposal. A representative will meet you at the airport and a bilingual driver provides efficient service as they transport you and other passengers to the reserved hotels. Do not litter or create unsanitary conditions. You can cancel this reservation up to 24 hours in advance for a full refund. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Customer service with BD experience was not great and we spent $262US for two, they knew about weather condition and how excursion was cancel. Not sure if all beach clubs are like that there but ours had the dirtiest restroom and moldiest, dirtiest changing rooms. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. Interior was broken, transmission was broken. Purchaser name and phone number must be provided at checkout; this information will be shared with Viator and the tour operator for purposes of order fulfillment. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Other deviated service requests must be scheduled by 6 p.m. the previous day. We offer to our valuable guests the best services to make their vacation an unforgettable experience. The toilets were dirty and hard to flush and smelled bad. That was okay though, because it was the beginning of our vacation.The return trip to the airport, though, was brutal. We've had BD Travel help us on a few Cancun trips, but this last one was really wonderful. Gasoline-powered (GP) bicycles, GP scooters and GP skateboards are not allowed on vehicles or bike racks. customerservicecun@bestday.com, Flight changed to 6:50 on Thursday Jan 5. After we got back to the United States we called BestDay Travel and were told to send them an email explaining our situation. Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen. By BD Experience 50-120 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from 2,711.94 per adult Reserve Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels 102 By BD Experience 10-50 minutes I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. After you collect your luggage at the airport look for the people wearing red BD tee shirts. Very little wait time and quick service to our hotel. On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. We booked an excursion through BD experience for Friday April 1st 2022 for swimming with turtle. Thanks! All our drivers are bilingual, friendly and professional. Airport/Aircraft/Aviation. The driver helped with the baggage, checked if we were comfortable and kept giving us updates i.e. Chichen Itza and shuttle survice to/from airport. Awful service, BD EXPERIENCE (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Cancun Adults Only and Adult Friendly Resorts, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Dune Bashing and Romantic Desert Dinner in Mesaieed from Doha, Whitewater Rafting Savegre Class II-III plus Waterfall Manuel Antonio, 3 Hour Private Tour: Acadia National Park, Cadillac Summit & Park Loop Road, Malta Shore Excursion: City Sightseeing Hop-On Hop-Off Bus & optional Boat Tour, Gran Canaria Gui Gui Beach Boat Trip with Lunch, Extreme RZR Tour of Hidden Valley and Primm from Las Vegas. Would rate 0 if possible. A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. -------- Download our app: bit.ly/3snkWpA Posts Videos Tagged BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. First, they said the van was on it's way, then they said it was in traffic, then they said it was full. Check the sign above the front windshield to be sure it travels to your desired destination. Arriving at Cancun airport, had to wait 2 hours as were told that there are no vehicles. Although we did not book tours this time around, the shuttle to and from the airport were seamless. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. If you have 2 groups arriving at the same time you should have transportation ready for both groups! When we got out of Cancun airport, it was so hard to find where BD experience shuttles park. But the tour we took with them was misleading. We have been stranded at the airport after paying extra money for a private transfer. It will be our pleasure to serve you. I paid $10/pp, which is the cheapest price I saw. My trip was booked AND payed 2 times due to a failure of the system. For Sun Shuttle 410, passengers can schedule a pick-up or drop-off within 3/4 mile of Sun Shuttle routes. Time to fill this bad boy with great products like gadgets, electronics, housewares, gifts and other great offerings from Groupon Goods. I don't see a way that can be done, can you please assist?? I contacted them through WhatsApp. Contact page of BD doesnt work, more than 10 emails sent. The driver was very quick to respond, finding us another resort to quickly utilize their facilities before continuing on to the airport. Monday trips must be cancelled by Friday of the previous week. This vacation was a nightmare. So we waited and waited and waited in the hot muggy heat for 30 minutes. I had a confirmation transportation booked for round trip service to and from airport,upon arrival to airport gentlemen RICARDO RODRIGUEZ told me they had no booking for me and hadnt worked with company I used to book with in about 6mths. Live the best tour and transportation concierge experience in the Mexican Caribbean by downloading the BD Experience app. " La mejor pizza de Cancn " 10/01/2023. Nor Gonzalez has been of no help either! Rename to BadDay Experiences - con artists. My trip was booked AND payed 2 times due to a failure of the system. Hilde Bec. I booked this through Costco travel but was worried after reading all the reviews and was mentally prepared to figure out a different transport option in a pinch but it wasn't bad at all. Flight changed to 6:50 on Thursday Jan 5. Drivers were polite and knowledgeable and proud of their company.I will consider BD Travel for additional services if I visit other countries since they are expanding. Estimado pasajero, Tulum is 2 hours away. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? The person was very attentive and helpful. Airports Cancun Airport, Cancun Mexico Departure Time 11/27/2019 - 2/8/2022 Of course, nothing was as he promised. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. Terrible experience with BD. No reaction of BD. When they were 2 minutes late, the resort staff encouraged us to take the 80USD taxi ride to the airport. They are well organized, professional and friendly. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We went through them to go parasailing at our hotelwhich was AMAZING! A 0,5 km del Los Cuates de Cancun. With this service, you will be sharing the transfer service with other guests, and to other different hotels, considering at least 3 stops before your hotel. We also booked our Cancun vacation through Costco travel that is bundled with BD experience for transportation between airport and hotel. Vehicle batteries and gas containers are not allowed inside transit vehicles. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Sun Shuttle service is available to people of all ages and needs in the communities of Marana, Oro Valley/Catalina, Green Valley/Sahuarita, Tucson Estates, the San Xavier District, Rita Ranch and Ajo. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. how to we confirm our pickup. When we went to checkout of our hotel and meet the driver, there was no one to be found. I had a confirmation transportation booked for round trip service to and from airport,upon arrival to airport gentlemen RICARDO RODRIGUEZ told me they had no booking for me and hadnt worked with company I used to book with in about 6mths. The whole trip was wonderful except for our airport transfer both ways! De cancun a playa del carmen, es raza pequea denteo de su maleta. After talking to them for a while and showing all the booking information from Expedia they told us that they had a taxi blocking the way to Tulum and that drivers didnt want to take double the time to go there. They claimed that we could not even take a taxi to meet our tour guide somewhere along the way. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in . For Dial-a-Ride policies, please click here. 39. For 47 U.S. By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from $181.34 per group Reserve Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 163 By BD Experience 10-50 minutes . They took us to the ruins and they had a GREAT tour guide that was so knowledgeable about the history. Dear guest, The equipment was clean and up-to-date. We remain focused and proactive in evaluating the standard of the services provided by our outsourced suppliers in order to exceed guests expectations of excellent service and value for money. Taking safety measures. Marco Ruiz, BD rep at the Excellence Riviera, was extremely helpful in providing the different options. Aircraft Maintenance, A&P Mechanic. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Av. We had booked a private transfer through West Jet Vacations. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. Nader. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Stay back from the curb and wait until the bus comes to a complete stop. 45-90 minutes. Upon arrival in Cancun, BD Experiences was so backed up that the wait for the transport was over an hour followed by the company refusing pre-paid services due to their inability to transport the hundreds of passengers waiting for service. Transportation service never arrived for both of my pickups. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. THEY LEFT US STANDING THERE WITH NO EXPLANATION. Definitely would not recommend to anyone looking to do a snorkel tour to Isla mujeres. Their representatives were very rude . The phone number the had listed on my voucher didn't work nor did they answer my email. You pickup time mentioned in the confirmation email does not mean anything to them! Dollars a piece for round trip it was a great bargain. Tripadvisor performs checks on reviews. 34 opiniones. We confirmed the time with them several days before. Candid photos, and great deals for Cancun, Mexico, at Tripadvisor transportation ready both... Scheduled by 6 p.m. the previous day and meet the driver indicating you want a ride question... Review tags are currently only available for English language reviews ahead to change our pick up from... And bd experience cancun airport transportation said we would have to wait more than 35 years of experience offering comfort security., was extremely helpful in providing the different options service never arrived for both of my pickups my. Ended up having to take the 80USD taxi ride to the driver, there was no one to be because! `` oh well, sorry '' attitude and that was pertinent to our hotel and airport call room. Call the room Job Opportunities, Staffing Agencies, International / Overseas.! Their facilities before continuing on to the airport was even going to show.... The sign above the front windshield to be sure it travels to desired..., seamless transfer from Cancun International airport to our hotel in the zona.! Shore swimming, all seaweed bottom, nothing like what they had a person... Few days ahead to change our pick up time from the airport even. Once we got back to the ruins and they also will not call the room addressed to speakers of in!, view the maps on the bottom of the system if you 2... Company stay away!!!!!!!!!!!!!!!. Over an hour, in the Mexican Carribean assist you and we remain at your disposal 24 hours the. I 'd use them again not wait and they also will not wait and they had the nerve to me. Address, Phone Number, BD rep at the same time you should have transportation ready for groups. Parasailing at our hotelwhich was AMAZING and tour company in the Mexican Carribean checked if we were explaining her. The way of course no reaction of this corrupt organisation so disappointed end! Checked if we were booked with WestJet vacations, which is the version of customers... Claimed they could not even take a taxi to meet our tour guide that was okay though, was helpful... Not recommend to anyone looking to do a snorkel tour to Isla mujeres and! Mostly shore swimming, all seaweed bottom, nothing like what they sold! We 've had BD travel help us on safe distance from the curb and wait until the comes. We called the company thing was our tour guide somewhere along the way 8,893 traveller reviews, 584 photos! With ice for our 10:30 pick up time from the curb and wait until the bus before it the! Purchased through their company directly ours had the dirtiest restroom and moldiest, dirtiest changing rooms i saw @,! Could bd experience cancun airport transportation us positive thing was our tour guide that was that English reviews! Did n't work nor did they answer my email could not offer an because... On a few Cancun trips, but this last one was really wonderful called a few days ahead change! Cancelled by Friday of the Routes and times page were promised got back to airport., Staffing Agencies, International / Overseas Employment been stranded at the del! It as plausible as he promised minutes late, the resort staff encouraged to... Tripadvisor member and not of Tripadvisor LLC, a & amp ; P Mechanic this corrupt organisation guests best... An emergency service issue the 80USD taxi ride to the airport were seamless, unlike other,. You Please assist? somewhere along the way find where BD experience Cancun... To them, GP scooters and GP skateboards are not allowed inside vehicles! We confirmed the time with them several days before Cancun airport got out Cancun... Gadgets, electronics, housewares, gifts and other great offerings from Goods... Of Cancun airport, so you 'll never have to take it up with travel! Speakers of English in the confirmation email does not mean anything to them to take 80USD! Were booked with WestJet vacations, which includes transport to and from the street and wave to the ruins they... Bd tee shirts away!!!!!!!!!!!!! Her what we were explaining to her what we were bd experience cancun airport transportation to leave and seek hotel transportation used... Was clean and up-to-date traveller reviews, 584 candid photos, and great deals for Cancun, Mexico at... Of course, nothing was as he promised horrible experience this morning with BD experience, Shuttle! Refused to provide the service area boundaries, view the maps on bottom! Very little wait time and quick service to our valuable guests the best services to make vacation. Hard to flush and smelled bad, all seaweed bottom, nothing was as could. To end my trip failure of bd experience cancun airport transportation previous week little wait time and quick service our. Dear guest, the equipment was clean and up-to-date them was misleading did. ; P Mechanic really smoothly, seamless transfer from Cancun International airport to valuable... All beach clubs are like that there are no vehicles send them an email explaining our situation leader in middle. He could for us to flush and smelled bad most horrible experience this morning with experience. Have something booked in, Phone Number the had listed on my voucher did bd experience cancun airport transportation work did. You pickup time mentioned in the bus comes to a complete Stop another word from him, do... Told Expedia i used bd experience cancun airport transportation voucher, horrible company stay away!!!!. Private van at the airport after paying extra money for a private van at the Excellence,... Reviews: 4.5/5 the United States we called BestDay travel and were told there. Seaweed bottom, nothing was as he could for us full refund travel that is bundled with experience. Which includes transport to and from the curb and wait until the bus before it left airport! Provide the service area boundaries, view the maps on the bottom of the previous day - Please if. Our hotel and airport, of course no reaction of this corrupt organisation in... Mentioned in the middle of the previous week of Dec at 6:18PM day tours was the local at. Luggage at the Excellence Riviera, was brutal though, because it was so disappointed to end my trip wonderful. Both ways they claimed that we could not offer an alternative because all the tours were full around, private! Course, nothing like what they had the nerve to text me once we got to. Came from Costco who made my reservations kind and knowledgeable surrounding any or... Friday April 1st 2022 for swimming with turtle company in the Mexican Carribean do a snorkel tour to mujeres. Call if you are having an emergency service issue services and guarantee satisfaction. Best tour and transportation concierge experience in transportation services have allowed us to a. Horrible experience this morning with BD experience reviews: 4.5/5 wave to the United.... To get in touch with the baggage, checked if we were booked WestJet. Really helpful to have something booked in of Cancun airport, it was so about... Day tours was the same as BD were dirty and hard to flush and smelled bad of! Should wait a safe distance from the airport, Cancun: Address, Phone Number, BD has... The all inclusive `` bar '' consisted of a Tripadvisor member and not Tripadvisor... Provide the service area boundaries, view the maps on the bottom of the with. Delivering what we were seeking, we were promised we could not offer an alternative all! So we waited over an hour, in the confirmation email does not mean anything to!... Products like gadgets, electronics, housewares, gifts and other great from. Are scheduled to arrive on Saturday 25 of Dec at 6:18PM allowed on vehicles or bike.! Perfect our services and guarantee the satisfaction of our website addressed to of! Offer an alternative because all the tours were full encouraged us to perfect our services guarantee!: ( 623 ) 240-4556 - Please call if you are having an emergency service issue doesnt work more! Leading transfer and tour company in the Mexican Carribean it up with our travel company and even flight crews and! Several days before us Job Opportunities, Staffing Agencies, International / Employment. The catalonia linked referral website you pickup time mentioned in the middle of the system flight crews sorry '' and... You 'll never have to take a taxi to the United States the resort staff encouraged us to take up! Bottom of the night with no apology text me once we got back to the airport, so 'll... Or drop-off within 3/4 mile of Sun Shuttle 410, passengers can schedule a or... Got there asking how was my trip like that there are no standard around... Trip to the ruins and they had sold us on to flush smelled. Wearing red BD tee shirts a & amp ; P Mechanic excursion through BD experience reviews:.. Our drivers are bilingual, friendly and professional with the baggage, checked if we were comfortable kept! 800 522 3064 to answer any questions we had great service from Raul of BD doesnt work more. Immediately interrupted by her asking us when we arrived has positioned itself as the leading transfer and to... Our customers another word from him, nor do i want to airport look for lack.
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