Starting on 1 April 2021 - for all new reservations on Winter 2021-22 departures and onwards - Hotel Service Charge will become mandatory as an integrated part of the total price. 10. Followers 1. Wheelchairs are available on all ships in the MSC Cruises fleet, for use solely when embarking and disembarking or in the event of an emergency. I didn't know you were assigned a boarding time, just another week+ until I can see our E-tickets. We get off in Southampton on 1st. How does the Aurea priority boarding service work? For further information and technical specifications, please see the relevant section. Your published boarding time in theory is based on MSC's use of a predictive algorithm that is designed to assure that everything goes smoothly, if everyone follows the time. Be careful.. if there are not many people embarking they will leave it until the time on the ticket as per ammonia in June in Cagliari- didn't matter who you were, no numbers just a bundle - we are black so normally just turn up near time and straight on. MSC gives you the chance to book yourluggage delivery servicefrom your home to your cabin and viceversa thanks to the MSC guest dedicated partnership with Bagexpress. Members; 197 March 27, 2017; Virginia, USA Many thanks and we look forward to welcoming you onboard very soon. 4. Normal boarding does start around 10:30, that is correct. A cruise line we often use from the UK does not start embarkation until after two and the first meal they serve is afternoon tea. You can check the drinks package price for your cruise in your MSC account for exact pricing. As during a cruise, you may be exposed to specific COVID-19 risks that may not be usually covered by existing insurance policies, to ensure your peace of mind is strongly recommended for all new reservations from 1 July 2022 onwards - for all guests to have in place an insurance policy that specifically covers them against COVID-19 related risks, such as cancellation, interruption, repatriation expenses, quarantine, medical assistance and related expenses, as well as hospitalization. I realise things can well be different on the day, but I was looking for a rough guide. cases they actually start boarding quite a bit earlier than that, around 12 noon or even earlier. For tourists embarking from ports in Northern Europe, Mediterranean, Caribbean and Red Sea, the obligation of COVID vaccination will not be needed, even if it remains strongly . Check the facilities available on your preferred ship: MSC Armonia, MSC Bellissima,MSC Divina,MSC Fantasia,MSC Lirica,MSC Magnifica, MSC Meraviglia,MSC Musica,MSC Opera,MSC Orchestra,MSC Poesia,MSC Preziosa,MSC Seaside,MSC Seaview,MSC Sinfonia,MSC Splendida. Download our experience benefits summary chart to easily compare whats included with BELLA, FANTASTICA and AUREA. If necessary, children or young people with special needs may be placed in a lower age group (with the prior consent of the parents), or may participate in specific activities, with their parents if necessary. . *MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy. Copyright Cruise Blog Media LLC 2023. Extensive buffet with a wide array of cuisine This tier is available for balcony, oceanview, and interior staterooms. Yes, provided you do not reach or exceed the twenty-fourth week of pregnancy during the trip. Modern ships and elegant cabins Guests are encouraged to limit their checked luggage to two suitcases per person (not exceeding 90x75x43 cm in size and 23 kg in weight per bag), and two pieces of hand luggage per person (not exceeding 56x45x25 cm in size and 23 kg in weight per bag). If your ship is below, please review updated changes or cancellations. Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. Aurea Priority Boarding. We are in an IHG hotel in Hamburg and can have a late checkout with them (if available) due to our loyalty club level, so may be able to stay in our room until about 2pm. Please note that, staff may confiscate any articles that could present a safety risk. EU ID Card is not accepted, even in case willing to remain on board during the call in the UK. (See the Onboard Paymentsection below for further information on how to do this.). Close. Please note Guests must present only valid passport with at least residual validity 3 months at their arrival in the UK. Have a great time, and please report back! Embarkation and disembarkation procedures for guests in Barcellona and Tarragona: If you are embarking at either Barcelona or Tarragona, Spain, you will find here all the information you need to know to have a smooth start to your holiday. Hotel Service Charge valid for all bookings made up to 11th December 2022 regardless the departure date. Modern ships and elegant cabins Main restaurants serving gourmet meals accommodating a variety of dietary restrictions In the event of necessary changes, you can repeat the online check-in process in order to re-issue your e-ticket. In any case, the maximum amount of luggage in each cabin must not exceed 100 kg and/or 8 pieces among all passengers in the same cabin. We've pre-booked a taxi service through Kielius but the bus might be more convenient. Discounted drink package option available at the time of booking Who gets priority boarding on Princess cruises? 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. The information you provide is required in order to issue your e-ticket and travel documents. Recommended Posts. I was largely wondering if there is a strict boarding order, regarding deck or perhaps loyalty club level, but sounds like that may not be an issue. (Southbound), Grand Voyages from Caribbean (Southbound). There will be an embarkation time indicated on your tickets but they tend to disregard it if you arrive earlier than stated and will give you whatever number that's being handed out at the time. We're just a month behind you! Cruisers' Choice Awards! 1.2 By placing a Booking, the person making the Booking confirms, agrees and accepts that all persons named in the Booking request and on the invoice have agreed to be bound by the Booking Terms & Conditions and that he/she has authority to accept these Booking . Thanks Security staff may search a Guest and/or his/her luggage and confiscate any articles that the Company considers could risk the safety of the Guests, crew or ship (such as weapons, sharp objects, kettles, irons, hair irons, etc.). Also included is a lunch buffet and food trucks that provide BBQ favorites during the day. The embarkation process might differ for MSC Seaside and MSC Divina. Before finalizing the reservation, it will be possible to add to the cruise the MSC COVID-19 Protection plan at the price of 25 per person for short haul destinations (Mediterranean and Northern Europe cruises), 29 for Long Haul destinations (Caribbean & Antilles, Dubai, Abu Dhabi and Qatar, Saudi Arabia and Red Sea, South America and Positioning cruises) and 45 for World Cruise. On board our ships you'll enjoy a unique cruise experience with total peace of mind. Our experience with MSC and lack of communications is scaring me. Home; . On board: CC Help Jenn THE ONBOARD EXPERIENCE EXCURSIONS We offer you a safe and stress-free holiday for you and your loved ones thanks to our MSC Cruises Health & Safety Protocol. MSC Aurea class boarding process Dec 7, 2022, 2:21 PM Save Fellow cruisers, We depart Miami on the new MSC Seascape this Sunday 11 Dec 2022. MSC for Me (where available), FOOD & DRINKS BENEFITS As a safety precaution, you and your luggage may be searched and any item that the Company considers a security risk for passengers or crew members (such as weapons, alcohol, food, diving knives, kettles, irons, drones, Galaxy Note7, etc.) Also included are a spa package with two 50-minute massages per stateroom and unrestricted use of the thermal area, access to a private sun deck, priority boarding on embarkation day and My Choice . Entertainment activities for adults, infants and children For MSC Yacht Club Guests, it is also used to access the MSC Yacht Club area. Drink package prices for Caribbean cruises usually cost more, so please refer to the table above as a guide. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. MSC Cruises ; Boarding time in Southampton Boarding time in Southampton. Segways and other similar vehicles cannot be operated on board. What does the MSC Aurea experience include? All-inclusive unlimited drinks* including liquers, cocktails, beer, wine, soft drinks, coffee. No refunds will be given to individuals who fail to bring proper documentation. You don't specify the port. The 4,443- square-foot multiroom luxury enclave features a gold-and-marble master bathroom that doubles as a . In the event that case your cabin is not yet ready yet, you may begin your onboard purchases in the bars and restaurants by providing crew with your cabin number and full name. MSC Cruises announced the easing of boarding requirements from October 1, 2022, part of the company's health & safety protocols. Our priority is the health and safety of our guests and crew. A great perk to visiting Ocean Cay is that many of the cruises stay late, even over night, providing guests with the opportunity to stargaze and experience the island from a different perspective. Which areas of the ship are accessible to passengers with disabilities or reduced mobility? Would you normally use a taxi direct to the terminal or do you know if public transport is very good in Hamburg? MSC Experiences allows guests to choose from three different experience levels when booking their cruise. Login Hi, {0} Sign out. The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs. Can a passenger with visual disabilities travel alone? Make Sure Your Voice Is Heard! 3. 7. You'll be funneled through dedicated queues for cruises that depart from Durban and Cape Town with MSC employees directing you to a separate Registration Point where check-in procedures can take place. What is the deadline for notifying MSC Cruises of my special needs? The port will be Hamburg - I tried asking about boarding in Hamburg specifically a few days ago and there was no response, but I though a general overview will give me an idea what to expect. Priority boarding helps you get on board quicker so you can start your . Powered by Invision Community. Not a seperate line as such, but black card holders receive priority boarding as a perk - your luggage tags will show the status, it's a good idea to take a . Bring some snacks and a drink as there may not be an opportunity to get anything, depending on the port you're embarking at. Any cruise change shall be requested through our contact centers. The service is available on the following countries: Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxemburg, Netherlands, Poland, Portugal, Czech Republic, Slovakia, Romania, Spain, Slovenia, Sweden and Hungary (except Channel Islands, Canary Islands, the cities of Ceuta and Melilla, Madeira, Porto Santo, Malta and Cyprus). will be confiscated and not returned. For cruises including flight connections, you should check-in on the airline website anytime from 23 hours before departure or at the airline Check-In desk at least two hours before the flight departure time. Mon-Fri 8.00 - 16.00. MSC Cruise ships have numerous food venues to satisfy a wide range of palettes and preferences. MSC Cruises online check-in: fill in the form to save time and make your boarding simple and fast. MSC Seascape deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). Priority boarding 24-hour room service (free delivery) See all details BELLA EXPERIENCE Available with guaranteed staterooms Booking Flexibility Comfort Food and Drinks Sports and Entertainment Services Other Privileges Fantastica Experience Available with Balcony, Ocean View and Interior cabins Booking Flexibility Comfort Food and Drinks We also advise our guests to carry the list of medicines they intend to take on board with them, to allow on-board medical staff to provide assistance in the event of a medical emergency. 1. Relaxation & Wellbeing Services Other privileges Suites AND Cabins Discover the design and comfort of our suites and cabins that best suits you ! 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